Online orders + logistics

Turn external order sources into store-ready workflows.

Futurisoft handles the layer between marketplace order channels, product identity, store fulfillment, and DoorDash Drive delivery dispatch.

Marketplace IntegrationsUber Eats and Grubhub
Delivery Service IntegrationsDoorDash Drive

Lifecycle

Integration lifecycle.

The page should make order intake, normalization, delivery dispatch, and operational status feel concrete.

Source

Order channel event

Marketplace or website checkout creates the order context that needs to reach store operations.

Normalize

Futurisoft operating layer

Order details, item identity, product readiness, delivery requirements, and store routing are aligned.

Dispatch

Store or Drive handoff

The order moves to fulfillment, DoorDash Drive dispatch, and status updates for operational visibility.

Marketplace Integrations

Uber Eats and Grubhub

Normalize marketplace orders, item mappings, modifiers, pickup details, and store handoff requirements for convenience fulfillment.

Delivery Service Integrations

DoorDash Drive

Route eligible online orders into a delivery workflow with quote, dispatch, cancellation, and status-update considerations.

Operations

Monitoring and support

Keep order state, product mappings, exceptions, and channel changes visible after launch instead of leaving stores to troubleshoot manually.

What Futurisoft maps

Built between APIs and stores.

The API is only one part of the job. Retail teams need item identity, unavailable item behavior, delivery eligibility, customer status, and exception handling to work together.

Order lifecycle visibility

Accepted, rejected, routed, delivered, canceled, and exception states are designed into the workflow.

Channel-specific mapping

Marketplace menus and branded storefront products are aligned against a usable retail data model.