Online orders + logistics
Turn external order sources into store-ready workflows.
Futurisoft handles the layer between marketplace order channels, product identity, store fulfillment, and DoorDash Drive delivery dispatch.
Lifecycle
Integration lifecycle.
The page should make order intake, normalization, delivery dispatch, and operational status feel concrete.
Order channel event
Marketplace or website checkout creates the order context that needs to reach store operations.
Futurisoft operating layer
Order details, item identity, product readiness, delivery requirements, and store routing are aligned.
Store or Drive handoff
The order moves to fulfillment, DoorDash Drive dispatch, and status updates for operational visibility.
Marketplace Integrations
Uber Eats and Grubhub
Normalize marketplace orders, item mappings, modifiers, pickup details, and store handoff requirements for convenience fulfillment.
Delivery Service Integrations
DoorDash Drive
Route eligible online orders into a delivery workflow with quote, dispatch, cancellation, and status-update considerations.
Operations
Monitoring and support
Keep order state, product mappings, exceptions, and channel changes visible after launch instead of leaving stores to troubleshoot manually.
What Futurisoft maps
Built between APIs and stores.
The API is only one part of the job. Retail teams need item identity, unavailable item behavior, delivery eligibility, customer status, and exception handling to work together.
Accepted, rejected, routed, delivered, canceled, and exception states are designed into the workflow.
Marketplace menus and branded storefront products are aligned against a usable retail data model.


